Dear valued customer,

Thanks for contacting SMOK customer service team.

We kindly remind you that one device with its unique anti fake code only warranty for one time, no matter you get service from shops, email of SMOK or online warranty claim. The anti fake code has been recorded on the system when the defective got warranty from us. We wouldn’t provide repeated service for the defectives which has been warranty. Hope you understand.

Sincerely appreciate for your continuous support and trust.

SMOK Hearty Service Team